START A CAREER IN AN INDUSTRY THAT TAKES YOU ANYWHERE
The Reception profile is the heart of every hotel: where hospitality meets management. Learn to manage reservations, use hotel systems and welcome guests from all over the world — in Albanian and English.
What you'll learn
01
Front Office
Check-in, check-out and handling requests — everything that happens at a hotel reception.
02
Reservation systems
Hotel management software and online booking platforms.
03
Professional communication
Hospitality English and professional guest handling even in challenging situations.
04
Hotel structures
How a hotel works: departments, roles and how they cooperate.
05
Housekeeping
Room standards and reception–floors cooperation for a perfect guest stay.
06
Weekly practice
Real practice at the receptions of Tirana’s most prestigious hotels.
Why Reception?
- The ideal profile for those who want to perfect their communication skills.
- Experience in managing reservations, using systems and handling guests.
- Professional practice in the most prestigious international hotels and brands.
- A direct path towards a career in hotel management.
Professional practice
- A training reception inside the school, with a real reservation system.
- Weekly practice in partner hotels: Marriott, Hilton Garden Inn, Plaza, Xheko Imperial.
- For VET by EHL students: a 12-week full-time hotel internship.
Good receptionists rise quickly: from receptionist to shift leader, supervisor and front office manager — and with experience, towards hotel management.
Where you can work
- Hotels and resorts in Albania and the region
- Travel agencies and tour operators
- Business centres and spas
- Cruise ships and international hotels
- A career in hotel management
- 96.7% of our graduating students in this track are employed
Welcome to the world of hospitality
Enrol in the Reception profile and start a career in the industry that takes you anywhere in the world.