Hotel Services

BUILD YOUR FUTURE IN THE WORLD OF HOSPITALITY

The Hotel Services profile prepares you to organise and manage all the services of a hotel — from housekeeping and room management to the quality of service that brings guests back.

What you'll learn

01

Professional housekeeping

International standards for preparing, checking and maintaining rooms.

02

Organisation and coordination

Work planning, team management and cooperation between departments.

03

Service quality

The details that make the difference: from hospitality to professional complaint handling.

04

Materials management

Supplies, inventory and the cost of hotel services.

05

Service theory

The subject “Theory of hotel and restaurant services” — with the highest results in our school.

06

Weekly practice

Real practice in Tirana’s partner hotels.

Why Hotel Services?

Professional practice

This profile opens the way to positions such as floor supervisor, housekeeping manager and, further on, hotel management.

Where you can work

Your future in hospitality

Enrol in the Hotel Services profile and build your career in the world of hospitality.